“I had an issue with the cross member not being quite right, and even though the kit had been installed a little over a year ago.
Bruce was able to work with me via a series of emails in determining that the cross member (from a supplier to MDL) was not correct for my application, having been misrepresented by the cross member supplier.
Bruce sent me a replacement from a different supplier directly, which solved all of my issues, instead of leaving me to deal with the supplier.

MDL stands behind their kits and takes corrective actions to continually improve their products.
I definitely will work with them on my next project!”

 

Chris K.