SHIPPING GUIDELINES

Let’s make sure your return arrives complete and undamaged.

You can help to ensure that your package arrives safely and will receive the fastest response, with these packaging guidelines recommended by Modern DriveLine.

 

Use a rigid box with flaps intact (200# box recommended)

Remove any labels, hazardous materials indicators, and other previous shipment markings on the box that are no longer applicable.

Wrap all items separately.

Use adequate cushioning material.

Use strong tape designed for shipping.

Do not use string or paper over-wrap.

MUST Include a Copy of your Completed RMA Form inside an envelope, inside the box.

Use a single address label that has clear, complete delivery and return information.

Place a duplicate address label inside the package.

Step 1 Use a Corrugated Box

Whenever possible, use a new box. The more times a box is used, the more it loses its original protective qualities, so a previously used box may not adequately protect your shipment.

If you must reuse a box, make sure it is rigid and in excellent condition with no punctures, tears, rips, or corner damage, and that all flaps are intact. Remove any labels and all other shipment markings from the box.

Choose a box strength that is suitable for the contents you are shipping. Weight limits printed on the Box Maker’s Certificate (found on the bottom flap of most boxes) are intended for palletized freight shipments, not for shipments through small parcel carrier environments. Following the UPS Box Strength Guidelines will help ensure your package is of adequate strength to provide sufficient protection.

 

 

Step 2 Provide Internal Protection

It is important to cushion the contents of your package properly.

Please be sure that you wrap each item separately. Fragile articles need separation from each other and from the corners, sides, top, and bottom of the box.

Each item should be surrounded by at least two inches (5.08 cm) of cushioning and be placed at least two inches (5.08 cm) away from the walls of the box.
This prevents product-against-product damage and protects contents from shock and vibration, which can pass from the outside of the box to the contents.

Please use proper cushioning material, combined with a strong outer container, to protect your shipment fully. Make sure you use enough cushioning material to ensure that the contents do not move when you shake the container.

Improper cushioning material includes clothing, blankets, towels, newspaper/newsprint, and pillows. Instead, please use the materials listed below to cushion and protect your shipment.

Corrugated liners and inserts:
May be added to the package to increase strength and improve package performance

Crumpled Kraft paper:
Used primarily as a void-fill material for light-to-medium weight, non-fragile items and items that are suitable for such packing materials. Must be tightly crumpled. Place at least two inches (5.08 cm) of paper between the contents and the outer box.

 

 

Step 3 Close Your Container Securely

Proper closure of your container is just as important as proper cushioning for the safety and security of your shipment.

To close a box securely, do not use masking tape, cellophane tape, duct tape, string, or paper over-wrap. Instead, use a strong tape — two inches (5.08 cm) or more in width — such as these types:

Pressure-sensitive plastic:
Generally, the easiest, most convenient tape to use.

Versatile because it adheres without water and sticks to a variety of surfaces and shapes.

Apply three strips to both the top and bottom flaps of the box. For regular slotted containers (RSC), where the flaps meet in the center, apply three strips of tape to both the top and bottom of the box, so the middle and two edge seams are sealed. For corrugated containers where the flaps overlap (FOL), apply three strips of tape to both the top and bottom of the box, so the three edge seams are sealed.

Nylon-reinforced filament tape:
Use 60 lb (27 kg) grade tape at least three inches (7.62 cm) wide.

Apply three strips to both the top and bottom flaps of the box. For regular slotted containers (RSC), where the flaps meet in the center, apply three strips of tape to both the top and bottom of the box, so the middle and two edge seams are sealed. For corrugated containers where the flaps overlap (FOL), apply three strips of tape to both the top and bottom of the box, so the three edge seams are sealed.

 

 

Step 4 Use Proper Labeling

For fast and efficient delivery, keep these points in mind when labeling your package:

Always include the recipient´s postal code with the complete street address. For international shipments, include a contact name, telephone number, and postal code.

Place the shipping label on the top of the package. To avoid confusion, place only one address label on the package. If you are using a packing slip, place it on the same surface of the package as the address label.

Do not place the label over a seam or closure or on top of sealing tape.

Remove or cross out old labels or markings on a used box.

Always include your complete return address, including full street address and postal code. For international shipments, include a contact name, telephone number, and postal code.

Place a duplicate label or other form of identification inside your package.

Note:   If you are using a mailing tube, place the label horizontally, with each end of the label pointing toward the ends of the tube, so the bar code can be scanned.

 

 

Ship Returns to:

Modern Driveline

4216 Capital St.
Caldwell, ID.
83605

Returns Dept (RMA #_________)